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Solving consumer complaints concerning the computer is James Finch's newest job. He's toronto's first computer ombudsman and will head a service organized by Canadian Information Processing Society and the Consumer Association of Canada. Here he handles a
Solving consumer complaints concerning the computer is James Finch's newest job. He's toronto's first computer ombudsman and will head a service organized by Canadian Information Processing Society and the Consumer Association of Canada. Here he handles a

Solving consumer complaints concerning the computer is James Finch's newest job. He's toronto's first computer ombudsman and will head a service organized by Canadian Information Processing Society and the Consumer Association of Canada. Here he handles a

Date2/15/1977
Names
(photographer)
Alternate Title
  • Solving consumer complaints concerning the computer is James Finch's newest job. He's toronto's first computer ombudsman and will head a service organized by Canadian Information Processing Society and the Consumer Association of Canada. Here he handles a
FormatPicture
Medium
Language
ProvenanceFrom the Toronto Star Archives
CollectionToronto Star Photograph Archive
Usage Rights Copyright (Learn More)
Copyright HolderToronto Star (Firm)
Call Number / Accession NumberTSPA_0127274F
I don't talk about it, 26-year-old Pat Ciccone says of his job as driver-clerk to North York Mayor Mel Lastman. He drives Latsman 300 to 400 miles a week, and handles telephone complaints when he's not behind the wheel.
I don't talk about it, 26-year-old Pat Ciccone says of his job as driver-clerk to North York Mayor Mel Lastman. He drives Latsman 300 to 400 miles a week, and handles telephone complaints when he's not behind the wheel.
Combs, Erin
12/29/1975
Sidney Handleman, minister of consumer and commercial relations, said this week that he gets more complaints about insurance companies than any other business - and it's the industry's fault
Sidney Handleman, minister of consumer and commercial relations, said this week that he gets more complaints about insurance companies than any other business - and it's the industry's fault
Mahler, John
2/1/1977
Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
Stawicki, Andrew
1/17/1985
Al Coleclough: Top enforcement officer in Ministry of Consumer and Commercial Affairs admits the government isn't doing an adequate job of inspecting the firms it has licensed to operate. He is revamping and retraining his division to better handle mortgage-brokerage firms.
Al Coleclough: Top enforcement officer in Ministry of Consumer and Commercial Affairs admits the government isn't doing an adequate job of inspecting the firms it has licensed to operate. He is revamping and retraining his division to better handle mortgage-brokerage firms.
Innell, Reg, 1926-2018
6/26/1980
The last resort: Joseph Reid, head of a computer problem-solving service, says getting human attention is the big step in fixing a problem.
The last resort: Joseph Reid, head of a computer problem-solving service, says getting human attention is the big step in fixing a problem.
Cooper, David
3/28/1980
W. B. Rooney, above right, is vice-president, consumer products division, Canadian General Electric. He said that 15 years is the average age of a refrigerator when it is traded in by the consumer.
W. B. Rooney, above right, is vice-president, consumer products division, Canadian General Electric. He said that 15 years is the average age of a refrigerator when it is traded in by the consumer.
Spremo, Boris
11/8/1973
He's furious: Scarborough businessman Bob Tutton is angry about an amendment to the federal Excise Tax Act which he says increases the cost of his goods to consumers, creates more bureaucracy and jacks up Canada's inflation rate
He's furious: Scarborough businessman Bob Tutton is angry about an amendment to the federal Excise Tax Act which he says increases the cost of his goods to consumers, creates more bureaucracy and jacks up Canada's inflation rate
Russell, Jim
8/7/1981
Demonstrator Michael Field was in complete control of the situation as he opened the annual 'Art of Cooking' series in the Blue Flame Room of the Consumers' Gas Co. last night before a packed audience. Without a trace of effort he made a Terrine de Maison
Demonstrator Michael Field was in complete control of the situation as he opened the annual 'Art of Cooking' series in the Blue Flame Room of the Consumers' Gas Co. last night before a packed audience. Without a trace of effort he made a Terrine de Maison
Darrell, Dick
11/7/1967
Maurice Fagan, proponent extraordinary of the factory-built house, handles a small but intricate component of the wall studding which goes into pre-engineered houses. Fagan says his systems can save 15 per cent.
Maurice Fagan, proponent extraordinary of the factory-built house, handles a small but intricate component of the wall studding which goes into pre-engineered houses. Fagan says his systems can save 15 per cent.
Darrell, Dick
5/27/1969
Hot lines: Carl Ellioff (seated) and Oscar Rechtshaffen of Teletalk Ltd. check the automated electronic equipment that handles an average 100,000 paid calls a month made to the firm.
Hot lines: Carl Ellioff (seated) and Oscar Rechtshaffen of Teletalk Ltd. check the automated electronic equipment that handles an average 100,000 paid calls a month made to the firm.
Dunlop, Alan
2/24/1988
Making his point: Bryan Dyck, a consumer advocate who's written an easy guide to the new metric system, dresses with flash to entertain people while he helps them make changeover.
Making his point: Bryan Dyck, a consumer advocate who's written an easy guide to the new metric system, dresses with flash to entertain people while he helps them make changeover.
Olsen, Bob, 1931-2022
3/16/1982
Computer therapy: Ronald Levy, a Buffalo psychiatrist and hypnotist, has developed computer programs that, he says, can help us think our way out of phobias by using our subconscious
Computer therapy: Ronald Levy, a Buffalo psychiatrist and hypnotist, has developed computer programs that, he says, can help us think our way out of phobias by using our subconscious
Cooper, David
10/12/1984