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Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)
Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)

Consumers in all parts of Canada complain of the service they receive in retail stores, says Martin Goldfarb, head of a Toronto research firm. He says(...)

Date12/13/1973
Names
(photographer)
FormatPicture
Notes
Original Toronto Star caption: Consumers in all parts of Canada complain of the service they receive in retail stores; says Martin Goldfarb; head of a Toronto research firm. He says studies show that trends toward do-it-yourself shopping and minimum sales staffs are likely to cause problems for retailers and calls on them to reassess their methods.
Subject
    Medium
    Photographs
    Language
      ProvenanceFrom the Toronto Star Archives
      CollectionToronto Star Photograph Archive
      Usage Rights Copyright (Learn More)
      Copyright HolderToronto Star (Firm)
      Object NumberTSPA_0001661F
      Sees ambivalence: Retail analyst John Winter says research conducted by his firm points out the ambivalent attitude consumers hold toward Sunday shopping
      Sees ambivalence: Retail analyst John Winter says research conducted by his firm points out the ambivalent attitude consumers hold toward Sunday shopping
      Lennon, Frank
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      Behind counter of his flagship Diana Sweets stores, company president George Boukydis ponders the future of his $6 million a year enterprise. Stores stopped selling candy some years ago when firm's key candy maker retired after 45 years of service. An adequate replacement was not found and now, says Boukydis, it's getting tough to find pastry cooks. The supermarkets are stealing what few there are left.
      Behind counter of his flagship Diana Sweets stores, company president George Boukydis ponders the future of his $6 million a year enterprise. Stores stopped selling candy some years ago when firm's key candy maker retired after 45 years of service. An adequate replacement was not found and now, says Boukydis, it's getting tough to find pastry cooks. The supermarkets are stealing what few there are left.
      Barkley, Harold
      12/23/1977
      Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
      Beyond warranties: David Latner, a specialist in computer law, says consumers have four legal weapons to secure satisfaction from high-tech firms if products don't work
      Stawicki, Andrew
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      Changed strategy: Peter Martin, chief economist at McLeod Young Weir, says news of jump in September unemployment figures may force Ottawa to deal less harshly with consumers
      Changed strategy: Peter Martin, chief economist at McLeod Young Weir, says news of jump in September unemployment figures may force Ottawa to deal less harshly with consumers
      Beaty, Keith
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      Top teacher: I was totally surprised when they told me, says Ken Brown, 39, after being named science teacher of the year by the Toronto chapters of a Sigma XI, a scientific research society with chapters all over North America. Brown, head of physics at North York's George S. Henry Secondary School, is the first to receive the honor at the high school level.
      Top teacher: I was totally surprised when they told me, says Ken Brown, 39, after being named science teacher of the year by the Toronto chapters of a Sigma XI, a scientific research society with chapters all over North America. Brown, head of physics at North York's George S. Henry Secondary School, is the first to receive the honor at the high school level.
      Russell, Jim
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      Russell, Jim
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      He's staying: Canadian auto parts firms are making a mistake if they think moving operations to countries where wages are lower will cure their problems, says Bob Calder, new chairman of the Automotive Parts Manufacturers Association. Performance is as importance as prices, he argues, suggesting employers should join with workers to improve productivity.
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      Buchkowski, Annette
      10/27/1981
      Martin Goldfarb heads the firm which conducted last Sunday's Star poll on free trade
      Martin Goldfarb heads the firm which conducted last Sunday's Star poll on free trade
      Bull, Ron
      2/2/1986
      Martin Goldfarb: The economy will dominate the 1980s, says Liberal pollster
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      Bull, Ron
      8/13/1982
      Never buy a fabric that hasn't been treated with Scotchgard, Consumers' Association of Canada says, Mrs
      Never buy a fabric that hasn't been treated with Scotchgard, Consumers' Association of Canada says, Mrs
      Goode, Jeff
      1/12/1967
      David Collier, president of General Motors of Canada, says the auto industry's current sales slump is due to consumers' fears about the future rather (...)
      David Collier, president of General Motors of Canada, says the auto industry's current sales slump is due to consumers' fears about the future rather (...)
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